At Swanari Fashion , we ensure quick, safe, and reliable delivery of your orders. Our goal is to provide a smooth shopping experience from checkout to doorstep.

1️⃣ Order Processing Time

  • All orders are processed within 1–3 business days.
  • Orders placed during weekends, holidays, or peak sale days may require an additional 1–2 working days.
  • Custom-stitched or made-to-order products may have extended processing time.

2️⃣ Shipping Time

Delivery timelines depend on your location:

  • Standard Delivery (India): 4–8 business days
  • Express Delivery (if available): 2–4 business days
  • Remote areas may take extra time depending on courier availability.

Note: Delivery delays may occur due to festivals, weather issues, or courier challenges.

3️⃣ Shipping Charges

  • Shipping charges are calculated at checkout based on order weight, delivery location & carrier charges.
  • Free shipping may be available during offers or above a certain order value (brand can specify).
  • COD (Cash on Delivery) fees may apply if the option is available.

4️⃣ Order Tracking

  • Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp.
  • Tracking updates may take a few hours to reflect depending on the courier partner.

5️⃣ Delivery Attempts

  • Courier partners usually attempt delivery 2–3 times.
  • If the customer is unreachable or address is incorrect, the parcel may return to us.
  • Re-shipping charges will apply for sending the order again.

6️⃣ Address Accuracy

To ensure successful delivery, customers must:

  • Provide complete and accurate address
  • Mention correct pin code, phone number & landmark
  • Ensure availability to receive the parcel

Incorrect address or missed deliveries are the customer’s responsibility.

7️⃣ International Shipping (Optional)

If applicable:

  • We ship worldwide through trusted courier partners.
  • Shipping charges vary based on destination & weight.
  • Customs duties, import taxes & clearance fees are the customer’s responsibility.
  • Delivery timelines depend on country regulations and courier networks.

8️⃣ Damaged or Tampered Packages

If you receive a damaged or tampered parcel:

  • Do not accept the package
  • Record a video/photo and send it to our support team within 24 hours
  • We will assist with a replacement or resolution after verification

9️⃣ Delays Beyond Control

We are not responsible for delays due to:

  • Weather conditions
  • Natural disasters
  • Courier issues
  • Political disturbances
  • High order volumes during festivals

However, we always try to support customers with the best possible updates.

🔟 Contact Information

For shipping-related queries, contact us:
📧 Email: info@swanarifashion.com
📱 WhatsApp: (+91) 7460066174
🕒 Timing: 10 AM – 7 PM (Mon–Sat)