At Swanari Fashion, we are committed to offering premium-quality women’s apparel at competitive wholesale prices. This Wholesale Policy outlines the terms and conditions for all bulk buyers, retailers, distributors, and resellers who wish to partner with us.
1️⃣ Eligibility for Wholesale Purchase
To qualify for wholesale pricing, the buyer must meet at least one of the following:
- Own a retail store, boutique, or e-commerce platform
- Hold a valid business registration/GST number (if applicable)
- Purchase clothing for commercial resale in bulk
- Meet the minimum order quantity (MOQ) requirements
2️⃣ Minimum Order Quantity (MOQ)
- Standard MOQ: 20–50 pieces per design (brand can specify exact number)
- Mix & match of sizes allowed (S, M, L, XL, XXL depending on product availability)
- Color mix depends on stock availability
- Custom or made-to-order designs may have higher MOQ
3️⃣ Wholesale Pricing
- Wholesale discounts are provided based on order volume, design type, and material.
- Prices are subject to change without prior notice due to fabric cost, labor cost, or market conditions.
- Price lists are confidential and should not be shared publicly.
4️⃣ Payment Terms
- Orders are processed only after 100% advance payment.
- Accepted Payment Methods:
- Bank Transfer
- UPI
- Net Banking
- Corporate Payment Gateways
- COD is not available for wholesale orders.
- For long-term partners, special payment terms can be discussed.
5️⃣ Production & Processing Time
- Ready stock orders dispatch within 3–7 business days.
- Made-to-order / stitching orders require 7–20 business days depending on quantity.
- Large bulk orders may require extended production time (mutually discussed before order confirmation).
6️⃣ Shipping & Delivery
- We ship across India & Internationally.
- Domestic shipping charges are calculated based on weight & location.
- International buyers must arrange their own freight forwarding, or we can arrange at actual shipping charges.
- Once shipped, the tracking details will be shared through WhatsApp/Email.
- We are not responsible for courier delays or customs clearance delays.
7️⃣ Return, Refund & Exchange for Wholesale
Wholesale orders follow strict no return and no refund policy due to bulk manufacturing and special wholesale pricing.
However:
Return accepted only if:
- The product is delivered damaged, wrong, or manufacturing defective.
- The buyer must inform within 24–48 hours of delivery with clear images/video proof.
Not eligible for return or refund:
- Size issues
- Color shade variations (5–10% variation is normal in textile industry)
- Minor stitching differences
- Wrong order placement by buyer
- Custom-made / personalized products
8️⃣ Replacement for Damaged Products
If a damage or defect is verified:
- We offer replacement of the same product, OR
- Issue store credit for next wholesale order
- Refund is provided only if replacement is unavailable
9️⃣ Custom Designs & Branding
We offer customization services such as:
- Custom prints
- Logo branding
- Custom labels & tags
- Exclusive designs for boutiques
Terms for customization:
- Higher MOQ may apply
- 50%–100% advance depending on design
- No cancellation once production begins
- Custom orders are non-returnable and non-refundable
🔟 Cancellation Policy (Wholesale Orders)
- Orders cannot be cancelled once payment is received.
- Cancellation before production may be allowed with a cancellation fee (10–20%).
- Custom orders cannot be cancelled at any stage.
1️⃣1️⃣ Reselling Guidelines
- Resellers may use brand images ONLY with permission.
- Prices for resale should maintain brand value; extreme price drops or underpricing may result in partnership termination.
- Brand name, designs, or copyrighted materials cannot be misused.
1️⃣2️⃣ Quality Standards
Every product undergoes:
- Fabric check
- Stitching check
- Finishing inspection
- Size accuracy check (1–2 cm variation may occur due to manual stitching)
1️⃣3️⃣ Taxation
- GST applicable as per government rules.
- International buyers may be subject to import duties, VAT, customs fees (buyer responsibility).
1️⃣4️⃣ Communication & Support
For wholesale inquiries:
📧 Email: info@swanarifashion.com
📱 WhatsApp: (+91) 7460066174
🕒 Support Hours: 10 AM – 7 PM (Mon–Sat)
Dedicated account managers are available for large buyers.
1️⃣5️⃣ Legal Terms
- Placing a wholesale order indicates agreement with this policy.
- Brand reserves the right to update pricing or policy without prior notice.
- Any legal disputes fall under the jurisdiction of Surat/Gujarat.
