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Home / FAQs

FAQs

FAQs

Frequently Asked Question

Find answers to all your common queries about our products, services, and policies. From order tracking to size guides, our FAQ section is designed to make your shopping experience easier, faster, and clearer. Explore the questions below to get quick solutions and support anytime you need.

How can you help?

We’re here to assist you with product inquiries, order issues, or styling advice. Our customer support team provides fast, friendly, and professional help through chat, email, or phone. Whether you need sizing tips or delivery updates, we ensure your shopping journey stays smooth and satisfying.

What is a return policy?

We offer an easy, hassle-free return policy. If you’re not fully satisfied with your purchase, you can return or exchange it within 7–14 days of delivery. Items must be unworn and in original condition. Refunds or credits are processed quickly once we receive your returned product.

What payment methods do you accept?

We accept a wide range of secure payment options, including credit/debit cards, PayPal, UPI, and major digital wallets. All transactions are protected with advanced encryption for your safety. Shop confidently knowing your payment information is safe and your checkout process is simple and seamless.

Do you sell gift cards?

Yes, we offer stylish digital and physical gift cards, perfect for every occasion. You can choose your preferred amount, personalize the message, and send it instantly. Our gift cards make shopping easy and fun, giving your loved ones the freedom to pick their favorite fashion.

Submit a task

We value collaboration and creativity. Our “Submit a Task” option allows designers, stylists, and creative thinkers to share their ideas or take part in fashion-related projects with us.

Send message

We love hearing from our customers, partners, and fashion enthusiasts. Our “Send Message” feature is your direct link to us—whether it’s feedback, suggestions, or collaboration opportunities.

Trusted experience

Trust is the foundation of our brand. Over the years, we have built a loyal customer base through consistent quality, ethical practices, and transparent operations.

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Global search engine optimization

Our website is fully optimized for global search visibility, helping customers discover our brand worldwide. With advanced SEO techniques, keyword targeting, and fast-loading pages, we ensure high rankings on search engines. This enhances online presence, attracts international audiences, and drives consistent traffic for better sales and growth.

Complete Social Media Integration

Stay connected with us across all major social media platforms. Our website seamlessly integrates with Instagram, Facebook, Pinterest, and more, allowing easy sharing and engagement. Follow, tag, and shop directly from our posts. We bridge fashion and social interaction—making your shopping experience more engaging, connected, and trendy.

End-to-end encryption for messages

Your privacy and security are our top priorities. All messages and personal data shared through our platform are protected with end-to-end encryption. This ensures that only you and our team can access your communication. Shop and interact confidently, knowing your information remains completely safe and confidential.

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About Our Store

Welcome to our store, where we pride ourselves on providing exceptional products and unparalleled customer service our store is a haven for those who appreciate quality, style, and innovation.

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Contact Us

1101, Cyber City beside Silver Trade Centre Opposite Power House Utran Mota Varacha Surat Gujarat 394105

(+91) 7460066174

(+91) 6306140893

info@swanarifashion.com

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